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Community Manager

Mount Gretna

About vanessagene

Community Manager for Google by day, superhero by night. Formerly of Hot Potato and The New York Times. Things I love: working dogs, people watching and busting a move. Things that interest me: building really great online communities and creating thoughtful, helpful and fun user experiences.

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Google Employee

Joined Google Help on 10/15/10

Questions: 56 | Answers: 2579

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Topic	Asked By	Replies	Last Reply
Why do call centers keep getting listed? in Discuss Google Places issues with other business owners Answered	2/8/12 SocialWorker2012	55	5:28 PM consciousnessbliss
Hi Vanessa - same problem "no images" http://maps.google.co.nz/maps/place?q=kloser&hl=en&cid=15515388015856295281 in Discuss Google Places issues with other business owners	10:24 AM mikesambati	2	11:20 AM mikesambati
the review section does not work, I was told to adjust the "scrolling with inertia" setting- how do I find this screen? in Google AdWords Express	6:19 AM pallenbear	2	11:00 AM pallenbear
17 DAYS -- Listing Still NOT UPDATING -- I Have Waited Quietly for the suggested time --- Made 2 Reports --Still No Clue in Discuss Google Places issues with other business owners	3/11/12 JC-TX	3	10:57 AM JC-TX
I have uploaded a photo on google places, it has been over 2 weeks and the photo does not appear on my places page? why? in Optimize your Place page	5:12 AM bcdirectmortgages	4	10:02 AM vanessagene
We requested a post card be sent and it says that it was. We NEVER received it. Can we get postcard overnighted? in Optimize your Place page	5:59 AM Qnowland	1	10:00 AM vanessagene
Business address is different from mailing address. How do I verify by mail? in Optimize your Place page	5:41 AM CambridgeHT	1	9:59 AM vanessagene
Why is it that only certain documents can be uploaded to my google site? Only recently have there been upload erros. in Optimize your Place page	9:49 AM FRW10	1	9:57 AM vanessagene
Cant See my Review on Google Place in Discuss Google Places issues with other business owners	6:41 AM adamharvey01	1	9:43 AM vanessagene
The category of my business isn't listed. I am a cake designer/decorator....how can I add this category? in Add new features to your Google Places listing	9:16 AM Merimadang	1	9:35 AM vanessagene
Google Places No Longer Allows Practitioner Listings? in Discuss Google Places issues with other business owners	7:37 AM PlacesUser	2	9:32 AM vanessagene
The optimized the listing for our business has 10 pics and 5 videos, but they don't appear in the listing in Optimize your Place page	5:05 AM MarkFirehammer	4	9:28 AM vanessagene
Google Business Photos Issue in Discuss Google Places issues with other business owners	3/10/12 fcancer	4	9:16 AM fcancer
Google's quality is going downhill fast! Swamped with obviously fake reviews in Discuss Google Places issues with other business owners Answered	3/12/12 ControlAltElite00	2	7:27 AM ControlAltElite00
"we currently do not supporting the location" ? I confirm the address but still get that error. please help in Discuss Google Places issues with other business owners	6:12 AM aquacarepool	1	7:26 AM vanessagene
Seeing "We currently do not support this location" on your listing? Read this. in Discuss Google Places issues with other business owners	7:18 AM vanessagene Google Employee	0	--
Cannot view owner photos now that a google user has uploaded photos in Discuss Google Places issues with other business owners Answered	2/4/12 kpmora	136	7:03 AM vanessagene
Duplicate listings have appeared for two of my businesses, reviews disappeared, search relevancy has dropped sharply in Discuss Google Places issues with other business owners Answered	2/23/12 DrBrendan	16	6:17 AM vanessagene
I added an offer this morning but it does not show up on our places in Add new features to your Google Places listing	4:49 AM PALATINEAH	2	6:10 AM PALATINEAH
I posted owner response to a review, it's was there and now is gone and I can't post any responses in my account in Discuss Google Places issues with other business owners Answered	12/14/11 snt123	98	5:56 AM mblumenthal

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